We don't hand it over
and disappear.
Most AI projects stall after launch. The agency that built them has moved on, nobody watches them and nobody improves them. With Run, the team that built your system keeps it working and keeps making it better.
Every run of every workflow is logged and monitored. Failures, delays and unusual volumes raise an alert the same day.
Anything the system is unsure of goes to a named person, with a timer. Every correction is recorded and used.
An improvement sprint every month: edge cases from the queue, tuning and small additions, tested before release.
A one-page report every month, against the targets agreed in Discovery, in your numbers rather than ours.
Small, steady work
you can see.
Every day, something is checked. Every month, something gets better.
- Every dayThe review queue cleared
- Every dayMonitoring checked; anything red handled the same day
- Every weekA sample of outputs scored for quality
- Every weekCost checked against your budget
- Every weekA short written note to you
- Every monthAn improvement sprint from the queue
- Every monthA tested release
- Every monthThe one-page report, in your numbers
- Every monthA check-in call
Plus a quarterly review against the Discovery targets, on Growth and Scale.
Sized by what you run,
not by hours.
The monthly fee is agreed at the end of Discovery. AI usage is billed to your own account, at cost.
One system, one team using it.
- Live workflows up to 2
- Critical workflows1
- Improvement sprints1 a month
- Check-inMonthly call, weekly note
- Quarterly review–
Several workflows across connected systems.
- Live workflows up to 4
- Critical workflows2
- Improvement sprints2 a month
- Check-inFortnightly call
- Quarterly reviewYes
AI running across departments.
- Live workflows up to 8
- Critical workflows3
- Improvement sprints2 a month
- Check-inWeekly call
- Quarterly reviewYes, with a roadmap
When something breaks,
you know what happens next.
Acknowledged the same business day. Hearing updates, order cut-offs, dispatch, invoicing.
To a working workaround, so the work keeps moving while we fix it.
To respond, next business day on Scale, with a fix within five. A named second responder, always.
If a critical workflow is still not fixed, it switches to draft-only and your people work from the fallback runbook.
One page,
in your numbers.
Headline against the Discovery target, volume, quality, value, cost, what changed and what we need from you. Finance-verifiable where possible.
Average time from request to submission.
Target agreed in Discovery: 1 working day.
- Volume
- 560 requests · 48 sent back by insurers · 44 resubmitted the same day
- Quality
- Evaluation score 95 / 100 · edit rate 5% · no incidents
- Value
- Freed capacity and verified savings, stated separately
- Cost
- AI usage at 61% of budget, on your account
- Changes
- A second insurer portal added
- Next
- Insurer payments matched to claims
- Asks
- Confirm who signs off rejected cases
If you ever leave,
there is nothing to hand over.
01Can we start on Core and move up?
Yes. Most firms start with one or two workflows and add more as they see results; the plan follows what you run.
02What if a workflow misbehaves?
It switches to draft-only or off, your people work from the fallback runbook, and we fix it within the response targets above.
03Who do we call?
Your named operator, with a named second responder behind them.
04Is there a minimum term?
Six months. Twelve is better: it gives the monthly improvements time to compound.
Show us
one process.
In 30 minutes we'll tell you whether AI can fix it, and if it can't, we'll say so.