01How long until something is live?
It depends on the process and the systems involved. Discovery ends with a firm Build plan and dates, so you know before you commit.
02What if we only want Discovery?
That is fine. Discovery is a fixed-fee step, and the four outputs are yours to keep whatever you decide.
03Do we have to change our systems?
No. We join the systems you already run around your key record. Nothing is replaced, and your people learn nothing new.
04Who owns what you build?
You do: the code, the data, the logs and the runbooks. The ownership clause is in every Run contract.
05Who is on the Walk-through call?
Avin, our founder, with the person who owns the process on your side and, if possible, one person who does it every day.
06What do you need from our IT or vendor?
An hour with your IT lead and, for systems a vendor runs, their partner. We need an integration user and API or export access to each system. All of it is agreed in Discovery, before anything is built.