Draft for legal review. Not yet approved for publication.
This policy explains what we collect through this website, why, and what you can ask us to do with it. It covers the website only; client work is covered by each client’s contract.
1. Who we are
Inneraktive FZE, a Free Zone Establishment licensed by the Dubai World Trade Centre Authority (licence L-878). Registered address: 101-002, WeWork, Floor 8, The Offices 4, One Central, Dubai World Trade Centre, Dubai, United Arab Emirates. We decide how the personal data collected on this website is used, so we are its controller. Contact: hello@inneraktive.com.
2. What we collect
- When you book or enquire: your name, work email, company, the process you describe and which page you used.
- When you pick a time: the slot you choose and any answers you give in the booking calendar.
- In the “Can AI run this?” interview: your answers, including anything you type.
- With your consent: how you use the site, from analytics and marketing cookies: pages visited, how you arrived, your device and approximate location, and whether you came from one of our ads.
- To keep the site secure: technical details such as your IP address and browser, in server logs and in the bot check on our forms.
3. Why we use it, and on what basis
- To answer you and run your Walk-through: because you asked us to, before any contract (steps at your request).
- To follow up about our services with people who contacted us: our legitimate interest in growing our business. You can say no at any time.
- To write your interview plan: because you asked for it.
- Analytics and marketing: only with your consent, which you can withdraw in Cookie settings.
- Security and spam protection: our legitimate interest in keeping the site and your data safe.
4. Who we share it with
Providers that run parts of the site for us, under contracts that limit what they can do with your data:
- DigitalOcean: hosts the website and stores form submissions.
- Google Workspace: our email, where enquiries arrive.
- iClosed: the booking calendar.
- Anthropic: reads what you type in the interview and helps write your plan. It does not use it to train its AI models.
- Cloudflare: the bot check on our forms.
We may also share data when the law requires it, or with a buyer if our business is sold.
5. Where it is stored
The website and form submissions are on DigitalOcean servers in Frankfurt, Germany, in the European Union. Some of the providers above process data in the United States and other countries. Where data leaves the UAE or the EU, we rely on the safeguards the law requires, such as the European Commission’s Standard Contractual Clauses or the EU–US Data Privacy Framework where a provider is certified.
6. How long we keep it
- Enquiries and bookings: for as long as they are useful to our relationship with you. We delete them sooner if you ask.
- Interview answers: we don’t keep them. Anthropic keeps them only for the short period its business terms allow, then deletes them.
- Analytics and marketing: as set out in the cookie policy.
- Server logs: up to 30 days.
7. Your rights
You can ask us to give you a copy of your data, correct it, delete it, limit how we use it or move it to another service. You can object to how we use it at any time, including to any follow-up from us, and withdraw consent in Cookie settings. Email hello@inneraktive.com and we will reply within one month. If you are unhappy with our answer, you can complain to the UAE Data Office or, in the EU or UK, to your local data protection authority.
8. How we protect it
Access is limited to the people who need it, data travels encrypted, and keys to the services we use are stored encrypted.
9. Children
This site is for businesses. It is not meant for anyone under 18, and we don’t knowingly collect their data.
10. Changes to this policy
We will update the date at the top of this page, and tell people who gave us their email about any important change.
Questions about this page? Email hello@inneraktive.com.